Terms of service

By using this website or a Lab tool, you agree to these terms and to the privacy policy. If you do not agree, do not use the site.

If you send an enquiry about paid work, these terms still apply to the website. The work itself starts only when we confirm scope, price, and start date in writing.

You must be 18 or older, and able to enter a contract under Indian law. If you write for a clinic or business, you confirm you are allowed to do so.

Livexa is operated by Dr. Akshat Patel. We build websites and run the marketing behind them for clinics, local service businesses, and small businesses in India.

Website: https://livexaworks.com. Email: hello@livexaworks.com. Phone and WhatsApp: 9327643980.

Information on this site is general. Package outlines, case studies, and timelines describe work we have done or currently offer. They are not a quote until we confirm yours in writing after the audit.

We may change pages, prices shown as starting points, or packages. The version on the site on the day you read it is the public one. Your project follows the written confirmation we sent you, even if the public page later changes.

We may suspend or stop the site for maintenance, security, or other reasons. We are not obliged to keep any page or Lab tool available without notice.

Paid work is a separate agreement. It is formed when we confirm, in writing, what we will do, what it costs, and when we start. WhatsApp or email is enough writing.

That confirmation covers the specifics: pages, store setup, visibility tasks, content volumes, access we need from you, and the three month minimum on retainers where it applies.

You give us the material and access we need, on time. Delays on your side (copy, photos, logins, approvals) push the timeline out. We will say so rather than guess.

We do the work under Akshat’s supervision. We may use ordinary third-party platforms (hosting, domains, Google, Meta, Shopify, and similar) as part of delivery. Platform fees, ad spend, domains, and hosting renewals after year one are yours unless the written confirmation says otherwise.

We do not publish starting prices on the site. Your price is the amount in the written confirmation after the audit, in Indian rupees, and excludes anything we list as yours (for example ad spend).

Website packages are typically one-time for the agreed build, with domain and hosting for year one as described on the services pages, then renewal and AMC. Getting found and Staying active are monthly, with a three month minimum, unless we confirm something else.

Payment terms sit in the written confirmation (when the invoice is due, and what happens if it is late). We do not start, or we may pause, if an agreed payment has not arrived.

Refunds follow the written confirmation for that work. If none is stated: we refund a payment only if we have not started the work. Fees for work already done are not refundable. The no-cost audit is free and creates no obligation to hire us.

You may not:

• Use the site or a Lab tool for anything unlawful
• Copy, scrape, or reuse our pages, case studies, or design as if they were yours, beyond ordinary browsing and fair quotation of a short extract
• Probe, overload, or interfere with the site or our systems
• Misrepresent who you are, or send malware, spam, or deceptive enquiries
• Attempt to reverse engineer Lab tools except as Indian law expressly allows

We may block access if we reasonably believe these rules are broken.

QRLab, Namezy, WAmpire, AKSAI, and other Lab tools are free utilities. They are provided as they are. They may be beta, incomplete, or withdrawn at any time.

QRLab runs in your browser. Namezy checks public username rules and domain DNS or WHOIS. Confirm a name on the platform or registrar before you act on a result. Chrome extensions are also subject to Google’s Chrome Web Store terms.

We are not liable for a name you could not register, a QR code that did not do what you hoped, or a setting in an extension. Use the tools at your own judgement.

The Livexa name, logo, site copy, layout, and case-study presentation are owned by Livexa unless we say otherwise. You may not copy them for your own site or pitch without written permission.

Client names, marks, and project screenshots appear with permission. They remain those clients’ property.

For paid work: you keep the rights in the material you supply. When invoices for the agreed work are paid, you receive the rights we confirm in writing to use the website, copy, or assets we made for that project. Until then, those deliverables stay with Livexa. We may show completed work in our portfolio unless you ask us in writing not to, before launch.

We retain the right to reuse non-client-specific methods, code patterns, and know-how on other projects.

This site links to WhatsApp, social profiles, the Chrome Web Store, and client sites. Those services have their own terms. We are not responsible for their content, availability, or data practices.

Rankings, ads, reviews, and platform features sit on Google, Meta, and similar companies. They can change rules, charge fees, suspend accounts, or alter results. We cannot control that, and we do not warrant their platforms.

We commit to the work we agreed and, on retainers, a monthly note on what shipped. We do not guarantee rankings, a number of enquiries, bookings, revenue, or any other outcome.

Results vary by clinic, business, market, season, reviews, and how you use what we built. Case studies are specific to those clients, at those times. They are not a promise that you will get the same numbers.

Package outlines on the site are not a custom quote. Your price is confirmed in writing after the audit.

The website and Lab tools are provided as they are, and as available. We do not warrant that they are error-free, uninterrupted, or current in every line.

To the fullest extent Indian law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement for the public website and Lab tools.

Paid work carries the commitments in the written confirmation, not extra promises on this website.

We are not liable for indirect, incidental, special, punitive, or consequential loss, or for lost profits, lost data, lost bookings, or lost business, arising from use of this website, a Lab tool, or our services, whether in contract, tort, or otherwise, even if we were told it might happen.

Our total liability for any claim connected with this website or a Lab tool is limited to one thousand rupees (₹1,000).

For paid work, unless the written confirmation says a higher cap, our total liability is limited to the fees you actually paid us for the specific work giving rise to the claim in the three months before the claim.

Nothing in these terms limits liability that Indian law does not allow to be limited, including liability for fraud or for death or personal injury caused by negligence where such a limit is void.

You will indemnify Livexa and Dr. Akshat Patel against claims, losses, and reasonable costs arising from: material you supplied that infringes someone else’s rights; your misuse of the site or a Lab tool; your breach of these terms; or your use of a client website or marketing we delivered, once it is under your control.

You may stop using the website at any time. For paid retainers, the written confirmation states how either side ends the work, including the three month minimum where it applies.

We may suspend or end access to the site, a Lab tool, or a project if you break these terms, if an agreed payment is overdue, or if we are required to by law. Sections that should survive (intellectual property, disclaimers, liability, indemnity, governing law) continue after that.

These terms are governed by the laws of India. Courts at Ahmedabad, Gujarat, have exclusive jurisdiction over disputes, without prejudice to any non-waivable rights you have under the Consumer Protection Act, 2019.

If a clause is held unenforceable, the rest remains in force. We may transfer these terms as part of a genuine transfer of the Livexa practice. You may not transfer your rights without our written consent.

These terms, the privacy policy, and any written confirmation for paid work are the full agreement for their respective subjects. They replace prior discussions on those subjects. A waiver of one breach is not a waiver of the next.

We may update these terms. The date at the top is the latest version. Continued use of the site after an update means you accept the new version. Paid work already confirmed in writing keeps the terms that applied to that confirmation, unless we both agree a change.